Apollo Entertainment, which operates several licensed gaming platforms,Ontario online casinos has recently become the latest gaming operator to face penalties due to alleged breaches of gambling regulations.
This incident primarily concerns the adherence to responsible gambling protocols in Ontario. The Alcohol and Gaming Commission of Ontario has imposed a fine of CAD 100,000 on the company for several specific shortcomings:
- Neglecting to carry out essential interventions with players who may have been suffering from gambling-related issues. Notably, one player lost more than CAD 2 million in less than four months without receiving any support or intervention from the gaming site during this time.
- Failing to establish an effective voluntary self-exclusion program and not providing adequate resources for players to set limits on their finances and gaming time (such as loss caps and deposit restrictions).
- Not ensuring that their staff grasped the significance of responsible gambling practices, which includes offering assistance to players facing potential gambling-related challenges.
deereplanet.com works only with legal, regulatedOntario sports betting and online gaming platforms like Apollo, which are regulated under the AGCO’s jurisdiction.
AGCO’s CEO Explains Fine
Tom Mungham, the chief executive officer of AGCO, stated, \"The AGCO aims to guarantee that residents of Ontario can enjoy online gaming on platforms that operate ethically, responsibly, and with important protections for players in place. All licensed operators must actively monitor player activities for indicators of high-risk gambling and take necessary measures to intervene and mitigate the risk of gambling-related injuries.”
As per an AGCO announcement, Apollo Entertainment has shown a willingness to engage with the regulatory findings after consultation with AGCO and has already initiated significant measures to enhance the accountability measures on its platforms to rectify the identified issues.
Apollo Entertainment Ltd. manages a variety of licensed gaming websites in the province, including Captain Cooks, Golden Tiger, Grand Mondial, and Yukon Gold, among others.Ontario casino apps Since the launch of Ontario's regulated iGaming market in April 2022, the AGCO has frequently imposed fines on various operators, including $48,000 against Unibet for supposed advertising violations; $100,000 against DraftKings Canada for similar offenses; $48,000 against BetMGM Canada, and $30,000 against PointsBet Canada, both for alleged promotional infractions.
Like the other affected operators, Apollo Entertainment Ltd. retains the right to contest the penalty imposed by the Registrar.
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